7 Day Dead on Arrival (DOA) Guarantee
30 Day Unconditional Refund Guarantee for Unopened & Unused Items
60 Day Money Back Guarantee
One Year Repair Warranty
Lifetime Technical Support
For more details please refer to our Warranty and Returns Policy. Please contact us before returning a defective item; otherwise, your return request may be delayed.
If you are not satisfied with your purchase and the product is still in brand new conditions, we can arrange a partial refund, which will cover the price of the item minus the shipping fees. You will be responsible for paying the return shipping fees.
We advise you to find out about the local regulations prior to ordering from us. HalloBest can not give you advice or information about tax rates and customs charges in your country.If you refuse delivery of a parcel due to import duties or taxes, you assume all liability for all costs involved in returning the item to us. Every country has its own import regulations and restrictions. You can contact or refer to the official website of your local post office or customs agency to estimate the amount of import duties you may have to pay.
1.The order was split: check if your order has been split on the My Orders page of your account;2.You ordered from different warehouses: if you have placed an order from different warehouses, you will receive the products separately; 3.We made a mistake: on rare occasions, an item may not have been placed in the right package; 4.The parcel was damaged or some items were removed: your package may have been opened or damaged during its delivery. It is also possible that one or more items have fallen out. If the status of your order shows that it was not split, please do not hesitate to contact us.